There are a few common reasons why you may be unable to delete files from your WD Passport.įirstly, it could be a permissions issue. Why can’t I delete files from my WD Passport? When the process is complete, our WD Passport will be back to its original, factory settings. Quick Erase only deletes files, not the partition or formatting then re-creates the folders such as My Documents, Music, etc.Īfter considering your options, click the ‘Erase Now’ button to confirm. Full Erase will wipe all data, which will make your WD Passport completely clean and reset it back to its factory settings. On the Erase window, choose either Full Erase or Quick Erase.
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